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We’d like to inform you about an important change in our payment processing procedures at ICRM. As part of our ongoing efforts to streamline operations and ensure the sustainability of our business, we have partnered with Freedom Payments to introduce new processing solutions.



To effectively manage rising costs without increasing prices across our services, we will be implementing a 3% processing fee on all credit card transactions, effective July 1,2024.



Our decision to partner with Freedom Payments was driven by their commitment to supporting our community and veterans. Freedom Payments generously donates 10% of the fees we pay to them to the Idaho Backcountry Veterans organization. We believe that by choosing a processing provider that benefits our community and veterans, we have struck an optimal compromise that aligns with our values.



At ICRM, we remain committed to providing you with exceptional patient care. We understand that changes like these can sometimes be inconvenient, and we sincerely appreciate your understanding and continued support. We firmly believe that this partnership will enable us to maintain the quality and value you have come to expect from us.



Should you have any questions or concerns regarding this change, please do not hesitate to reach out to our patient services team at 208-342-5900. We are here to assist you and provide any clarification you may require.



Once again, we want to express our gratitude for your support. Your support is vital to our success, and we look forward to serving you for many years to come.